Contact information

Contact Our Concierge

At Rawchongqing&nights, a division of The Treasures Boutique LLC, we provide a bespoke experience for every client. Because each timepiece acquisition involves a rigorous multi-stage verification process, our team provides dedicated, one-on-one attention to every inquiry.

Customer Support & Consultations:

• Email: htl13690645092@gmail.com

• Response Standard: Due to the personalized nature of our service, please allow 1–3 business days for a detailed response.

• Urgent Matters: If you are inquiring about an active shipment or a security verification, please include "URGENT: [Order #]" in your subject line for prioritized handling.

Private Boutique Office:

Shark & Sapphire 17 Sailcrest

Newport Coast, CA 92657

United States

Service Hours:

Our digital concierge team operates during the following hours (Pacific Time):

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday & Sunday: By Appointment Only (Email for availability)

Self-Service Portals:

• Tracking: To check your order status, please use our [Order Tracking Portal].

• Policies: For questions regarding our 1–5 business day security processing window, please refer to our [Shipping Policy].

Effective Date: February 16, 2026